> For the complete documentation index, see [llms.txt](https://www.center.daxium-air.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.center.daxium-air.com/user-documentation/support/admin-support.md).

# Admin Support

This section gathers reference material for administrators: how the platform behaves under the hood, and how to escalate an issue to Daxium when needed.

* [Submission Saving Rules](/user-documentation/support/admin-support/submission-saving-rules.md) — what happens, step by step, every time a submission is saved: validation, workflow transitions, automations, formulas, and notifications.
* [Offline Synchronisation Behaviour](/user-documentation/support/admin-support/offline-sync.md) — how the mobile app handles data when connectivity is lost, and what to tell users who report sync issues.
* [Escalating to Daxium Support](/user-documentation/support/admin-support/escalating-to-daxium-support.md) — when and how to contact the Daxium support team, and what information to include in your request.


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