# Admin Support This section gathers reference material for administrators: how the platform behaves under the hood, and how to escalate an issue to Daxium when needed. * [Submission Saving Rules](/user-documentation/support/admin-support/submission-saving-rules.md) — what happens, step by step, every time a submission is saved: validation, workflow transitions, automations, formulas, and notifications. * [Offline Synchronisation Behaviour](/user-documentation/support/admin-support/offline-sync.md) — how the mobile app handles data when connectivity is lost, and what to tell users who report sync issues. * [Escalating to Daxium Support](/user-documentation/support/admin-support/escalating-to-daxium-support.md) — when and how to contact the Daxium support team, and what information to include in your request. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://www.center.daxium-air.com/user-documentation/support/admin-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.