Password Reset

How to reset your Daxium-Air password from the web platform or the mobile app.

Reset your own password

If you forgot your password, you can reset it from the web platform.

On the login page, click Forgotten password.

Enter your email address, then click Reset password.

An email will be sent to you with a link to set your new password.

Reset your password on mobile

iOS

Step 1 — On the login page, enter your email address.

Step 2 — Choose your server.

Step 3 — Tap Forgot Password?

Step 4 — Re-enter your email address and tap OK. A reset link will be sent to your inbox.

Android

Reset your users' passwords

Administrator users can reset or change the password of any user directly from the back office, without requiring the user to go through the email flow above. See the Users page for details.