> For the complete documentation index, see [llms.txt](https://www.center.daxium-air.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.center.daxium-air.com/user-documentation/support/supporting-your-users/password-reset.md).

# Password Reset

How to reset your Daxium-Air password from the web platform or the mobile app.

## Reset your own password

If you forgot your password, you can reset it from the web platform.

On the login page, click **Forgotten password**.

<figure><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2FZzLsIKD8rU6QAMQFJGMi%2Fimage.png?alt=media&amp;token=47a24310-5dab-4721-8b7f-ba2874b60d5a" alt=""><figcaption></figcaption></figure>

Enter your email address, then click **Reset password**.

<figure><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2FAviYSxKZ00PTm0gC5AFi%2Fimage.png?alt=media&amp;token=c796b3c4-990b-4bcb-aad8-eba1bd7d4527" alt="" width="270"><figcaption></figcaption></figure>

An email will be sent to you with a link to set your new password.

<figure><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2FOmspkuhlhoKI8whrURUA%2Fimage.png?alt=media&amp;token=c3c513bb-a765-4def-b247-22cca94ab973" alt="" width="266"><figcaption></figcaption></figure>

## Reset your password on mobile

{% tabs %}
{% tab title="Android" icon="android" %}
**Step 1** — On the login page, enter your email address.

**Step 2** — Choose your server.

<div align="left"><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2Fl9HxuXbKLQnkRyknUqWN%2Fimage%20(98).png?alt=media&amp;token=e51d7d34-9222-4b45-bc28-9318ca655786" alt="" width="375"> <img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2Fc8So4vBb7HhYipgDqk7q%2Fimage%20(99).png?alt=media&amp;token=9bbc101f-1e7e-43f4-9644-3819a5539472" alt="" width="375"></div>

**Step 3** — Tap **Forgot Password?**

**Step 4** — Tap **OK**. A reset link will be sent to your inbox.

<div align="left"><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2F4mybQ6XYdnIYOGBrnwcr%2Fimage%20(100).png?alt=media&amp;token=06e36f6b-46e7-4719-a82e-452f74df8656" alt="" width="375"> <img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2FAipHGRyiisRit9825fll%2Fimage%20(101).png?alt=media&amp;token=7548f320-e4e5-4889-98fd-9faee7a629b1" alt="" width="375"></div>
{% endtab %}

{% tab title="iOS" icon="apple" %}
**Step 1** — On the login page, enter your email address.

**Step 2** — Choose your server.

<div align="left"><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2Fgit-blob-7331e880236aaa04d692387474513cd9f72cbfce%2Freset-pw-en-iOS-1.png?alt=media" alt="" width="375"> <img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2Fgit-blob-ef653ec51775fc32e09e0087bd86226c17b94b9e%2Freset-pw-en-iOS-2.png?alt=media" alt="" width="375"></div>

**Step 3** — Tap **Forgot Password?**

**Step 4** — Re-enter your email address and tap **OK**. A reset link will be sent to your inbox

<div align="left"><img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2Fgit-blob-3c2c2d650bb7bd5a7fd81b35b9bb85004cfc0d51%2Freset-pw-en-iOS-3.png?alt=media" alt="" width="375"> <img src="https://2070467688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhifC5lkPdiB9lhTGThXK%2Fuploads%2Fgit-blob-14bb75d22bf5855908b9a110e67c5d74c41c8592%2Freset-pw-en-iOS-4.png?alt=media" alt="" width="375"></div>
{% endtab %}
{% endtabs %}

## Reset your users' passwords

Administrator users can reset or change the password of any user directly from the back office, without requiring the user to go through the email flow above. See the [Users](/user-documentation/build/managing-users/users.md) page for details.


---

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